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Bandspeed, Inc.The Bandspeed® AirMaestro™ WLAN platform is a comprehensive, enterprise-class WLAN solution that includes AirMaestro Virtual Controller Access Points (APs) and AirMaestro WLAN Management software. |
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Bandwidth.comSIP Trunks are virtual voice channels that enable two-way communication over a dedicated Internet connection. |
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Extreme NetworksExtreme Networks® solutions for IP Telephony excel at delivering organization-wide network availability, automated provisioning, manageability, security, and excellent voice quality even under the harshest network conditions. |
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ExtricomExtricom 802.11 standards-based WLAN infrastructure provides seamless mobility, reliable capacity and coverage to deliver enterprise-wide triple play services, with the dependability of a wired network. |
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IncendonetSpeechBridge™ is an enterprise-grade, fully featured speech recognition solution for ShoreTel PBX's. With the included suite of speech recognition applications, companies can speech enable their auto-attendant and give employees access to their corporate email and calendars using simple, spoken commands. |
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Ingate SystemsThe Ingate SIParator is a device that connects to an existing firewall to seamlessly allow the traversal of SIP-based traffic, including enterprise connections to SIP Trunks. |
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LifeSize CommunicationsLifeSize® offers a complete range of telepresence quality, high definition video communications solutions. The industry’s broadest and most affordable high definition product line, LifeSize solutions range from simple point-to-point video systems to highly customized multi-display, multi-HD camera systems. |
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Mediatrix TelecomThe Mediatrix® 1204 connects up to 4 FXO trunks to an IP Ethernet access. |
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Microsemi CorporationPowerDsine Power over Ethernet Midspans by Microsemi provides 6, 12, 24, and 48 ports of PoE for ShoreTel IP phones. |
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Ruckus WirelessZoneFlex is a family of smart, powerful, and simple Wi-Fi infrastructure purpose-built for small and medium businesses. |
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VoSKY TechnologiesA 4 or 8-port Skype Gateway for your PBX. VoSKY Exchange 9040, 9140, 9080 and 9180 extends your phone system to the Skype network. |
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Testimonials
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Frequently Asked Questions
Delivering a 95%+ customer satisfaction rating, Teledata Communications is a premier systems integration company providing consulting, design, engineering and implementation of turnkey business communications solutions. As your trusted partner, Teledata Communications can implement comprehensive solutions including network assessments, project management, IP Telephony, LAN/WAN implementation, and 24/7 support. Ranked by Telecom Business Magazine as one of the top 500 firms in the competitive communications marketplace, Teledata Communications provides a partnership with our clients to evaluate how technology can provide your company with a competitive edge.
ShoreTel is a leading provider of Pure IP unified communications solutions. ShoreTel's ip phone system enables companies of any size to seamlessly integrate all communications-voice, data, and messaging-with their business processes. Independent of device or location, ShoreTel's distributed architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.
Voice over Internet Protocol (VoIP) technology offers businesses an unbeatable proposition: streamline telecommunications while reducing total cost of ownership. VoIP integrates business communications into a single infrastructure: the data network. From small businesses to large enterprises, VoIP users report increased productivity, flexibility, and lower bills.
Voice over IP systems promise to increase productivity while lowering costs--a win-win situation for businesses. The basis of this claim is the technology’s convergence of voice and data onto a single unified network. Users enjoy easier access to information, greater flexibility, and more advanced functionality. And the streamlined infrastructure is easier and cheaper to maintain.
Any vendor can say their platform is easy to use and manage. With a perceptive design and plug-and-play implementation, ShoreTel systems live up to their reputation as the industry's easiest solution to deploy, use and manage. ShoreTel systems remain flexible, so if companies want to change locations, employees can just pick up their phones and move. The minute the phones are reconnected, ShoreTel Smart systems know who users are and the features they want - automatically.
With a single management interface users will spend very little effort managing this streamlined system. And because ShoreTel technology requires almost no staff training or support, it saves both time and money.
With an estimated Mean Time Before Failures (MTBF) of today’s ShoreTel IP telephony system around 135,600 hours, with one hour of time required to repair each failure, ShoreTel is able to provide a 99.9993% availability range. In other words, a ShoreGear switch will on average be down for one hour every decade. Yet ShoreGear products installed in the field routinely exceed their predicted availability. For example, though the ShoreGear 60 switch has a MTBF of 91,000 hours, its demonstrated MTBF is actually in the neighborhood of 240,000, which yields an availability of 99.9997%.
ShoreTel supports N+1 redundancy, which means that one ShoreGear switch can be used to back up any other ShoreGear switch at that site. For example, if a location has six ShoreGear switches, it needs only one additional switch to back up any of the six.
Organizations need not worry about a single point of failure with ShoreTel either. In ShoreTel’s distributed architecture, each unit is a peer, with intelligence built right in and system load shared across all units. With ShoreTel’s unrivaled distributed architecture, workload is automatically transferred across the remaining units, without affecting the rest of the phone system. Users whose IP phones are networked with each of those units may continue to work unaffected. Dial tone is available continuously. Voicemail comes back on after the appointed backup server takes over.
Based on independent tests conducted and published by Nemertes Research in March 2007, ShoreTel consistently earned top marks for superior IP telephony call quality when compared to other vendors’ platforms. ShoreTel’s technology leadership in dynamic echo cancellation, jitter buffering and lost packet handling results in low latency and toll-quality voice communications.
To read more information about this study please click here.
Mature IP telephony is a stable communications platform today. Users and their callers won't be able to tell the difference between phone calls over traditional landlines or phone calls over the local and wide area network if the solution is implemented correctly. With improvements in technology occurring at a rapid pace, IP telephony will continue to advance in quality.
Being built from the ground up as an open-standards based platform, ShoreTel has proven it is committed and passionate about driving and supporting industry standards. Where accepted industry standards exist, ShoreTel will support them and, where possible, even give customers the option of multiple standards support. That's why ShoreTel systems integrate with switches and routers from all the leading data vendors. Customers are never faced with costly network upgrades mandated by proprietary vendors.
ShoreTel currently supports the 32-bit versions of the Windows Vista Business Edition and Windows XP Service Pack 2 operating systems with Microsoft Outlook 2007, Outlook 2003 Service Pack 2 and Outlook 2002 (XP) Service Pack 2 supported as well.
For a list of additional applications currently supported by ShoreTel please click here.
Based on independent tests conducted and published by The Tolly Group in July 2008, the ShoreTel Unified Communications system held a clear advantage over the Cisco Unified Communications Manager, requiring up to 45 percent less energy. Testing and analysis was conducted across three classes of enterprise deployments.
In addition to testing power consumption of VoIP communications in enterprise scenarios, The Tolly Group conducted a comparison test of monochromatic GbE-based IP phones. The ShoreTel phone required almost 60 percent less power than its Cisco counterpart in idle state, and 33 percent less power in active mode during a voice call.
To read more information about this study please click here
Nemertes Research determined that for implementations of both up to and over 1,000 units, ShoreTel costs the least per user, further validating its high scores for ease of installation and value. According to Nemertes Research, "The simplicity of ShoreTel's architecture is appealing to its customers and prospects. It doesn't take an advanced degree to implement or operate."
With lower installation costs, lower infrastructure costs with a single WAN for voice and data, lower service and support costs, lower WAN connectivity costs, lower ongoing management costs, lower application development/interoperability costs and lower training costs it makes sense why ShoreTel can offer the best TCO/ROI.
If you would like to have access to the tools necessary for determining your company’s TCO/ROI please register here today.
ShoreTel has an eight-year track record of outstanding customer satisfaction and financial stability. It is with its network of dedicated partners providing responsive support to hundreds of successful enterprises that ShoreTel was able to win Best in Class for Customer Service in ContactCenterWorld.com's 5th annual Members' Choice Awards in 2007.
For more information please click here.
Whether standalone or integrated, the ShoreTel platform easily expands up or down while automatically seeking and enabling new locations. Users' in-house administration can add phones, change extensions, alter voice mail and reconfigure options without help. If customers need a hand, local ShoreTel partners such as Teledata Communications can aid in installing new systems and enabling branch offices.
So whether you are starting with a branch office or corporate headquarters, ShoreTel technology is the easiest way to embrace IP telephony and remaining a step ahead of the competition. Start the conversion to this proven technology today and begin to see system-wide savings right away.
If you are interested in learning more about ShoreTel’s platform and want to experience it first-hand please contact us today!
Contact Information
| Teledata Communications 10620 Widmer Rd. Lenexa, KS 66215 |
| Phone: (913) 663-2010 Fax: (913) 663-2013 |
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About Teledata
Teledata Communications is a premier systems integration company providing consulting, design, engineering and implementation of turnkey business communications solutions. As your trusted partner, Teledata Communications can implement comprehensive solutions including network assessments, project management, IP Telephony, LAN/WAN implementation, and 24/7 support. Ranked by Telecom Business Magazine as one of the top 500 firms in the competitive communications marketplace, Teledata Communications provides a partnership with our clients to evaluate how technology can provide your company with a competitive edge.
Teledata Communications is the oldest, most respected ShoreTel Partner is the Kansas City area. Teledata Communications is proud to be a ShoreTel Certified Orange Partner. ShoreTel Certified Orange Partners are required to maintain the highest standards for technical expertise and customer satisfaction. Teledata Communications is pleased to have an annual Customer Satisfaction Rating of over 95%. Customer satisfaction is our #1 goal.
